Hey there! At Chicbound, we’re not just another online store—we’re a small team of fashion enthusiasts who genuinely care about your experience. Ever since we started this journey, we’ve made it a point to personally reply to every email. Yep, even the ones sent at 2 AM (though our replies might come after a strong cup of coffee).
Got a question, suggestion, or just want to chat about your latest fashion find? We’re all ears. Seriously, your feedback is what keeps us going. Whether it’s a sizing issue or a style recommendation, we’re here to help.
You know how some companies make you jump through hoops just to reach a human? Not us. Here’s how you can connect with our team—quick and easy.
Prefer typing? Our live chat is up and running during business hours. Look for the little icon in the corner—it’s like having a fashion-savvy friend on speed dial.
Here’s the thing: we don’t just sell clothes; we build relationships. Last month, a customer emailed us about a dress that didn’t fit quite right. Instead of a generic response, our founder hand-wrote a note with styling tips—and threw in a discount for the hassle. That’s the Chicbound way.
So go ahead, hit us with your best shot. Compliments, complaints, or even your grandma’s secret recipe for removing stains (we’re curious!). We read every single message, and who knows—your feedback might just shape our next collection.
P.S. If you’re wondering why we’re called Chicbound... let’s just say it involves a late-night brainstorming session and too much espresso. Ask us about it sometime!
